Terms & Conditions

Please read these terms and conditions of use carefully before downloading, accessing or using any Chestnut Bakery Online Service.

Acceptance of the Terms and Conditions

These Terms and Conditions of Use (“Terms and Conditions”), together with any documents incorporated by reference, are entered into by and between you and QOOT International UK Limited, a limited liability company registered in England that owns and operates the Chestnut Bakery brand, and its affiliates (collectively, “Chestnut Bakery,” “we,” “us,” or “our“), which owns, operates, and distributes this website, accessible at the domain: https://chestnutbakery.com/ (the “Website”). These Terms and Conditions are a legal and binding agreement between you and Chestnut Bakery.

These Terms and Conditions govern your access to and use of the Website, mobile application, and/or online service or program (collectively, the “Online Services”) of Chestnut Bakery where these Terms and Conditions are posted, including any programs, content, information, functionality, and services offered on or through the Online Services. These Terms and Conditions apply to all users, including both users who are simply viewing the Online Services and users who are placing orders through the Online Services.

All information we collect through the Online Services are subject to our Privacy Policy. By accessing any part of the online services, you are agreeing to these terms and conditions and our Privacy Policy (the “Privacy Policy”), and consent to all actions taken by us with respect to your personal information in compliance with the Privacy Policy. If you are not satisfied with the Online Services in any way or do not agree to any of these Terms and Conditions or the terms of the Privacy Policy, your sole and exclusive recourse is to discontinue accessing and using the online services in any way.

These Terms and Conditions, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by us without restriction.

Use of the Online Services is only available only to individuals who are at least 18 years old or, if supervised by an adult or guardian, at least 13 years old. If you are not (i) at least 13 years old and supervised by an adult or guardian, or (ii) at least 18 years old, you are not authorized to use the Online Services.

We may, in our sole discretion, modify these Terms and Conditions at any time. All modifications are effective immediately when we post them and apply to all access to and use of the Online Services thereafter. By accessing the Online Services at any time after such modifications, you are agreeing to such modifications. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.

Use of the Online Services

The Online Services and all content, information, and other materials featured, displayed, contained, and available on the Online Services, including, but not limited to, all text, images, graphics, designs, illustrations, photographs, pictures, audio, software, video clips, the “look and feel,” pages, screens, content arrangement, and computer programs (collectively, “Materials”) are owned by or licensed to Chestnut Bakery and are protected by copyright, trademark, trade dress, patent, and/or other intellectual property rights and unfair competition laws under UK and foreign law. Subject to your compliance with these Terms and Conditions, we grant you a personal, non-exclusive, non-transferable, limited right to access, use, display, and download the Online Services for non-commercial purposes only. You may view, display, copy, download, and print Materials solely for your own personal, noncommercial use. All copyright, trademark, and other proprietary notices contained on the Materials must be retained on all copies thereof. You may not, in any way, otherwise copy, reproduce, distribute, transmit, display, perform, reproduce, publish, license, modify, create derivative works from, sell, or exploit, in whole or in part, the Online Services or the Materials. Except as expressly provided herein, Chestnut Bakery does not grant any express or implied right to you under any patents, trademarks, copyrights, or trade secret information.

You agree to abide by all additional terms, conditions, and restrictions included within the Online Services, Materials, and/or the programs, features, and services.

We may at any time, for any reason, and without notice or liability: (i) modify, suspend, or terminate operation of or access to any Online Service, or any portion thereof; (ii) change, revise, or modify the Online Services, Materials, or any portion thereof; (ii) interrupt the operation of the Online Services, or any portion thereof, as necessary to perform routine or non-routine maintenance, error correction, updates, or for any other purposes; (iv) impose limits on certain programs, features, and services, or restrict your access to the Online Services, in whole or in part; or, (v) terminate the authorization, rights, and license given above, upon which you shall immediately destroy all Materials.

We will not be liable if for any reason all or any part of the Online Services or Materials are unavailable at any time or for any period. From time to time, Chestnut Bakery may restrict user access to some parts of or to the entire Online Services or Materials, including for registered users.

You are responsible for both: (i) making all arrangements necessary for you to have access to the Online Services, Materials, and any portion thereof; and, (ii) ensuring that all persons who access the Online Services, Materials, or any portion thereof through your internet connection are aware of these Terms and Conditions and comply with them.

Accessing the Online Services

To access the Online Services and/or some of the Materials offered, you may be asked to provide certain registration details or other information. It is a condition of your use of the Online Services that all information you provide in connection with the Online Services is correct, current, and complete. You agree that all information you provide to register with the Online Services, or any portion thereof, including, but not limited to, through the use of any interactive features of the Online Services, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with that Privacy Policy.

If you choose, or are provided with, a user name, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to the Online Services, or any portion thereof, using your user name, password, or other security information. You agree to notify use immediately of any unauthorized access to or use of your user name or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer or device so that others are not able to view or record your password or other personal information. You are entirely responsible for maintaining the confidentiality of the information you hold for your user name, password, or other information related to your account. You may be held liable for losses incurred by us as a result of your failing to keep your login information secure and confidential.

You may not use anyone else’s login without their express written permission. We will not be liable for any loss or damage arising from your failure to comply with these obligations.

We have the right to disable any user name, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms and Conditions.

Prohibited uses

You may use the Online Services and Materials only in accordance with these Terms and Conditions and all applicable laws, rules, and governmental regulations. You agree not to use the Online Services or Materials:

  • to modify, adapt, translate, or reverse engineer any portion of the Online Services or Materials;
  • in any way that violates any applicable federal, state, local, or foreign law or governmental regulation (including, without limitation, laws regarding the export of data or software to or from the United Kingdom or other countries) or for any fraudulent or malicious purposes, or to solicit any such activity;
  • to attempt to gain unauthorized access to any accounts, features, systems, or networks through hacking, password mining, or other means;
  • for the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise;
  • to transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any “junk mail,” “chain letter,” “spam,” or any other solicitation or commercial purposes;
  • to impersonate or attempt to impersonate Chestnut Bakery, a Chestnut Bakery employee, another user, or any other person or entity (including, without limitation, by using email addresses associated with any of the foregoing); or,
  • to engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Online Services, or which, as determined by us, may harm Chestnut Bakery or users of the Online Services, or expose them to liability.

Additionally, you agree not to:

  • use the Online Services in any manner that could disable, overburden, damage, or impair the Online Services or interfere with any other party’s use of the Online Services, including their ability to engage in real time activities of the Online Services;
  • use any “deep-link,” “page-scrape,” robot, spider, or other automatic device, program, process, algorithm, methodology, or means to: (i) access, acquire, copy, or monitor any portion of the Online Services or Materials; (ii) reproduce or circumvent the navigational structure or presentation of the Online Services or Materials; or, (iii) obtain or attempt to obtain any materials, documents, or information through any means not purposely made available through the Online Services;
  • use any manual process to monitor or copy any of the material on the Online Services, or for any other purpose not expressly authorized in these Terms and Conditions, without our prior written consent;
  • frame or mirror any portion of feature of the Online Services, forge headers, or otherwise manipulate identifiers related to the Online Services or Materials or any portion thereof;
  • use any device, software, or routine to interfere or attempt to interfere with the proper working of the Online Services;
  • introduce or transmit any viruses, Trojan horses, worms, logic bombs, time bombs, cancelbots, corrupted files, or other material that is malicious or technologically harmful;
  • attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Online Services, the server on which the Online Services is stored, or any server, computer, or database connected to the Online Services;
  • attack the Online Services via a denial-of-service attack or a distributed denial-of-service attack;
  • circumvent or attempt to circumvent any security or authentication measures implemented by or on behalf of Chestnut Bakery;
  • otherwise attempt to interfere with the proper working of the Online Services; or,
  • violate, infringe, or misappropriate the intellectual property, publicity, privacy, or other proprietary rights of Chestnut Bakery, its parents, affiliates, or any other person or entity.

We reserve the right to prohibit access, use, conduct, communications, or content that we, in our sole discretion, deem to be harmful to the Online Services, Materials, users, Chestnut Bakery, our brand, or any other person or entity, or that violates these Terms and Conditions and/or applicable laws, rules, or governmental regulations.

Submissions

Except for any personally identifiable information Chestnut Bakery may collect from you under the guidelines established in our Privacy Policy, any materials, remarks, suggestions, ideas, photos, stories, and/or other information you communicate or submit to us through the Online Services, via phone, or otherwise (collectively, “Submissions”) will be considered non-confidential and non-proprietary. By providing a Submission to us, you expressly grant us an unrestricted, irrevocable, perpetual, transferable (i.e., fully assignable and sub-licensable), worldwide, royalty-free license to disclose, copy, reproduce, display, publicly perform, transmit, distribute, translate, reformat, incorporate, and otherwise use your Submission along with your name, photograph, voice, likeness, and other information, content, or materials embodied therein, in whole or in part, and create derivative works therefrom, in any media currently in existence or yet to be developed, and for any and all commercial or non-commercial purposes without compensation to you or anyone else. You also permit any user to access, display, view, store, and reproduce, for personal use only, your Submission as posted by us.

We may, but shall not be obligated to, in our sole discretion, post any Submission on the Online Services and identify you as the submitting party. We may, without notice to you, refuse Submissions for any reason or no reason, including those Submissions that violate these Terms and Conditions, are irrelevant or inappropriate, or represent us in a negative way or in any manner not consistent with our brand and/or reputation, as determined by us in our sole discretion.

You agree that any statements that you make about us or any of our products, services, or programs in any Submission that you make accurately reflect your personal beliefs and experiences with us and our products and services, and that any opinions submitted are true to the best of your knowledge.

You are fully responsible for your Submissions. You agree that your Submissions comply in all respects with these Terms and Conditions and shall not be made on behalf of any person or entity without their prior written consent. You may not include any content (e.g., text, photos, images, quotes, logos, etc.) that is the property of another (e.g., protected by copyright, trademark, or other intellectual property rights), unless you have express, written permission to do so.

Mobile App

In order to use the Online Services made available through Chestnut Bakery’s mobile application (the “Mobile App”), you must have a compatible mobile device. We do not warrant that the Mobile App will be compatible with your mobile device.

If you access the Mobile App using an Apple iOS- or Android-powered device, Apple Inc. or Google, Inc., and each of their subsidiaries, shall be a third-party beneficiary to this contract, and you agree that these third-party beneficiaries have the right to enforce these Terms and Conditions against you. However, these third-party beneficiaries are not a party to these Terms and Conditions and are not responsible for the provision or support of the Mobile App. You agree that your access to the Mobile App also shall be subject to the usage terms set forth in the applicable third-party beneficiary’s terms of service.

The Mobile App may automatically download and install updates from time to time or require the downloading and installation of updates or new versions for continued use. You acknowledge that in some instances updates and/or new versions may reduce or remove features and functionality in prior versions of the Mobile.

Reliance on information posted 

The information presented on or through the Online Services is made available solely for general informational purposes. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Online Services, or by anyone who may be informed of any of its contents.

The Online Services may include content provided by third parties, including materials provided by other users, bloggers, and third-party licensors, syndicators, aggregators, and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by us are solely the opinions and the responsibility of the person or entity providing those materials. The materials do not necessarily reflect the opinion of Chestnut Bakery We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

Links to other websites and services 

The Online Services may contain links to other websites that are not under our control. We have no responsibility for the linked websites nor does linking constitute sponsorship or endorsement of, affiliation or association with, or legal authorization to use any trademark, trade name, service mark, design, logo, symbol, or other copyrighted materials displayed on or accessible through any linked website. We have no control over, do not review, and cannot be responsible for these outside websites or their content. Links are provided solely for the convenience and information of the Online Services’ users.

We shall have no responsibility or liability for any of the linked websites, or the content, policies, or actions thereof. If you choose to purchase any product or services from a linked website (including, without limitation, from a linked website of a franchise operator), your relationship is with that third party. You agree that Chestnut Bakery is not responsible for the quality of third-party products or services, or fulfilling any of the terms of your agreement with the seller, including, but not limited to, the delivery of products and services and warranty obligations related to the purchased products or services.

Linking to the Online Services and social media features

You may link to Chestnut Bakery’s Online Services, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part without our express written consent.

The Online Services may provide certain social media features that enable you to: (i) link from your own or certain third-party websites or social media platforms to certain content on the Online Services; (ii) send emails or other communications with certain content, or links to certain content, on the Online Services; and/or, (iii) cause limited portions of content on the Online Services to be displayed or appear to be displayed on your own or certain third-party websites or social media platforms.

You may use these features solely as they are provided by us, solely with respect to the content they are displayed with, and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not: (i) establish a link from any website that is not owned by you; (ii) cause the Online Services or portions of it to be displayed on, or appear to be displayed by, any other site by, for example, framing, deep linking, or in-line linking; or, (iii) otherwise take any action with respect to the materials on the Online Services that is inconsistent with any other provision of these Terms and Conditions.

You agree to cooperate with us in causing any unauthorized framing or linking immediately to stop. We reserve the right to withdraw linking permission without notice.

We may disable all or any social media features and any links at any time without notice in our sole discretion.

Intellectual Property Rights

The Online Services, Materials, and their entire contents, information, features, and functionality (including, but not limited to, all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by us, our licensors, or other providers of such material and are protected by UK and foreign copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms and Conditions permit you to use the Online Services and Materials for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the materials on the Online Services, except as follows: (i) your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials; (ii) you may store files that are automatically cached by your web browser for display enhancement purposes; (iii) you may print or download one copy of a reasonable number of pages of the Online Services for your own personal, non-commercial use and not for further reproduction, publication, or distribution; (iv) if we provide desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use; and, (v) if we provide social media features with certain content, you may take such actions as are enabled by such features.

You must not: (i) modify copies of any Materials from this site; (ii) use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text; or, (iii) delete or alter any copyright, trademark, or other proprietary rights notices from copies of the Online Services or Materials.

You must not access or use for any commercial purposes any part of the Online Services or Materials or any services or content, information, features, or functionality available through the Online Services or Materials. If you wish to make any use of the Online Services or Materials other than as set out in this section, please address your request to: hello@chestnutbakery.com 

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Online Services or Materials in breach of these Terms and Conditions, your right to use the Online Services and/or Materials will cease immediately and you must, at our option, return, destroy, or otherwise make permanently unreadable any copies of the Online Services and/or Materials you have made. No right, title, or interest in or to the Online Services, Materials, or any content, information, features, or functionality contained in either is transferred to you, and all rights not expressly granted are reserved by us. Any use of the Online Services or Materials not expressly permitted by these Terms and Conditions is a breach of these Terms and Conditions and may violate copyright, trademark, and other laws.

Trademark Rights

The “Chestnut Bakery” name and all related names, logos, product and service names, designs, slogans, and other source identifying indicia displayed on the Online Services and Materials (collective, the “Trademarks”) are trademarks of QOOT International UK Limited or its affiliates or licensors. You must not use such Trademarks without our prior written permission. All other names, logos, product and service names, designs, and slogans on the Online Services are the trademarks of their respective owners and are licensed to us with all rights reserved unless otherwise noted. The absence of a trademark notice or legend indicating the registration or ownership by us anywhere in the Online Services or Materials, including, but not limited to, in images, graphics, headers, footers, and/or text, does not constitute a waiver of our trademark or other intellectual property rights concerning that trademark or service mark used or referenced on the Online Services or Materials.

We do not permit third parties to use our Trademarks in any manner, including advertising, as an endorsement for any product or service, in association with contests or promotions, or for any other purpose, commercial or otherwise, without our prior express written permission.

Nothing contained on the Online Services should be construed as granting, by implication, estoppel, or otherwise, any license or right to use our Trademarks without our prior express written permission. You are strictly prohibited from using any of the Trademarks except as expressly provided in these Terms and Conditions.

Electronic communications

When you visit the Online Services, use the webform on our “Contact Us” page, or send emails to us, you are communicating with us electronically. You consent to receive communications from us and/or our service providers electronically. We will communicate with you by email or by posting notices on the Online Services. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You further agree that any notices provided by us electronically are deemed to be given and received on the date we transmit any such electronic communication as described in these Terms and Conditions.

When you submit an order using the Online Services, Chestnut Bakery and/or our service providers may send you an email, push, or SMS confirming the details of your order. By submitting an order, you affirmatively agree to receive such SMS, push, or email. We will not charge you for the text messaging, however, standard text messaging rates will apply to each text message sent or received as provided in your wireless rate plan. You must be at least 18 years of age or older to place an order through the Online Services, or otherwise under the supervision of an adult or guardian.

You are encouraged to review the Terms and Conditions of Use and Privacy Policies for our service providers.

Warranty disclaimer and limitation of liability 

You agree that your use of the Online Services and Materials shall be at your sole risk, and that the Online Services, Materials, and all content included therein, and products or services purchased thereby, are provided to you “as is.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the Online Services and Materials, your use thereof, and the products or services purchased thereby, including, but not limited to, the implied warranties of merchantability, accuracy, non-infringement, or fitness for any particular purpose. We disclaim any and all liability for the acts, omissions, and conduct of any third party service providers, partners, sponsors, licensors, licensees, or the like in connection with or related to your use of the Online Services and the Materials, programs, features, and services made available through the Online Services. We make no warranties or representations about the accuracy or completeness of the Online Services’ or Materials’ content or any content accessible via the Online Services, Materials, or products or services purchased thereby and assume no liability or responsibility for any: (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of the Online Services, Materials, or products or services purchased thereby; (iii) any unauthorized access to or use of our secure servers and/or any and all information stored therein; (iv) any interruption or cessation of transmission to or from the Online Services; and/or, (v) any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Online Services by any third party.

In no event shall we, our parents, or affiliates or any of our licensors or providers, and our and their respective officers, directors, employees, contractors, agents, representatives, successors, or assigns, be liable to any person for damages of any kind, under any legal theory, including, but not limited to, any direct, indirect, special, consequential, punitive, or other damages (lost profits, business interruption, or loss of information, programs, or data) resulting from your use of or inability to use the Online Services, Materials, programs, features, or services made available through the Online Services.

Indemnification

You agree to defend, indemnify, and hold harmless Chestnut Bakery, its parents, affiliates, licensors, and services providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, representatives, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms and Conditions or your use of the Online Services, including, but not limited to, any use of the Online Services’ content, services, and products other than expressly authorized in these Terms and Conditions, or your use of any information obtained from the Online Services.

Monitoring and enforcement; Termination

We have the right to:

  • take any action with respect to any material posted by you that we deem necessary or appropriate in our sole discretion, including if we believe that such material violates these Terms and Conditions, infringes any intellectual property right or other right or any person or entity, threatens the personal safety of our employees, users of the Online Services or the public, or could create liability for Chestnut Bakery;
  • disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy;
  • take appropriate legal action, including, without limitation, referral to law enforcement, for any illegal or unauthorized use of the Online Services; and,
  • terminate or suspend your access to all or part of the Online Services for any or no reason, including, without limitation, any violation of these Terms and Conditions.

Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone contributing any materials on or through the Online Services. You waive and hold harmless Chestnut Bakery and its parents, affiliates, licensees, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, representatives, successors, and assigns from any claims resulting from any action taken by us during, or taken as a consequence of, investigations by such parties or law enforcement authorities.

Please know that we do not undertake to review material before it is posted on the Online Services and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.

You also agree that any violation, or threatened violation, by you of these Terms and Conditions constitutes an unlawful and unfair business practice, and will cause irreparable and unquantifiable harm to us. You also agree that monetary damages would be inadequate for such harm and consent to our obtaining any injunctive or equitable relief that we deem necessary or appropriate. These remedies are in addition to any other remedies we may have at law or in equity.

If we take legal action against you as a result of your violation of these Terms and Conditions, we will be entitled to recover from you, and you agree to pay, all lawyer’s fees and costs of such action, in addition to any other relief granted to us. You agree that we will not be liable to you or to any third party for termination of your access to the Online Services or Materials, in whole or in part, as a result of any violation of these Terms and Conditions.

Miscellaneous

The Online Services are controlled, operated, and administered by us and our service providers from offices within the United Kingdom. We make no representation that Materials on the Online Services are appropriate or available for use at other locations outside of the United Kingdom, and access to them from territories where their contents are illegal is prohibited. You may not use the Online Services or export Materials in violation of UK export laws and regulations. If you access the Online Services from locations outside of the United Kingdom, you are responsible for compliance with all local laws.

Neither these Terms and Conditions, nor any Materials, programs, features, or services of the Online Services, create any partnership, joint venture, employment, or other agency relationship between Chestnut Bakery and you. You may not enter into any contract on our behalf or bind us in any way. 

These Terms and Conditions, together with the Privacy Policy, any other documents or materials incorporated by reference in any of the foregoing, and any other legal notices published by us in connection with the Online Services, constitute the entire agreement between you and by Chestnut Bakery concerning the Online Services and your use thereof.

If any provision of these Terms and Conditions is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. No waiver of any term of these Terms and Conditions shall be deemed a further or continuing waiver of such term or any other term, and by Chestnut Bakery’s failure to assert any right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision.

To the fullest extent permitted by applicable law, no claim under these Terms and Conditions shall be joined to any other claim, including any claim involving any other current or former user of the Online Services. In no event shall any claim, action, or proceeding by you be instituted more than one (1) year after the cause of action arose.

Contact Information

This Website and the Online Services are operated by QOOT International UK Limited, located at the address listed below. All feedback, comments, requests for technical support, and other communications relating to the Online Services should be directed to us using the below contact information:

QOOT International UK Limited

11 Dover Street, 

Mayfair, 

London, W1S 4LH

Email: hello@chestnutbakery.com